Shipping information
When you purchase an ebike fender or other products from Flux Moto, we ensure a smooth and efficient delivery process. We pride ourselves on getting your order to you promptly so you can get back to riding. Once shipped, delivery typically takes 2-7 business days. If your product has not arrived within that timeframe, please don't hesitate to email us at flux.moto.supply@gmail.com for assistance.
Shipping and returns faq
At Flux Moto, your satisfaction is our priority. We strive for quality in both our products and our service, including how we ship your items and handle any returns or exchanges. Below are answers to common questions about our shipping and returns process.
How does shipping work, and how long will it take to receive my order?
Once your ebike fender or other Flux Moto product has shipped, delivery typically takes 2-7 business days. If your product has not arrived within that timeframe, please don't hesitate to email us at flux.moto.supply@gmail.com for assistance.
Are there any shipping costs I should be aware of?
Shipping costs are calculated at checkout based on your location and the size/weight of your order. We aim to keep shipping affordable and sometimes offer [[free shipping on orders over $30 or standard shipping rates. during som holidays we offer discounts aswell as free shiping.
How long do I have to return an item?
We accept returns for 30 days from the date of purchase. Items must be in new, unused condition with original packaging to be eligible for a full refund or exchange. Please contact us at flux.moto.supply@gmail.com to initiate a return.
What should I do if I need to return or exchange an item?
If you need to return or exchange something you've purchased, please email us directly at flux.moto.supply@gmail.com. Our team will be happy to assist you in sorting out the process quickly and efficiently.
We usualy use USPS for shipping our products
Where do you ship your ebike fenders and products?
Flux Moto currently ships to [[specific regions/countries, e.g., all 50 states within the United States. Please check our shipping policy for international options or contact us if you have specific inquiries.
Who covers the cost of return shipping?
Customers are generally responsible for return shipping costs unless the item is defective or an error occurred on our part. We recommend using a trackable shipping service for returns. Please contact us for further details regarding your specific situation.
Ready for a smooth ride?
At Flux Moto, we are dedicated to providing not just high-quality ebike and emoto fenders, but also a seamless shopping experience from purchase to delivery. Our commitment is to quality shipping and customer service, ensuring you're always satisfied. Join the Flux Moto family and experience the difference.
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